Case study




Quipsound are VAT Recovery experts who have been established for 30 years but began to be overtaken by more modern VAT recovery businesses who had a strong digital presence. Their previous marketing work hadn’t extended beyond in person events and word of mouth, making the move to digital a big need for the business.

Tweak & Quipsound

Through their ongoing partnership with Tweak, we updated their existing website before building a new website when they were ready, building up their keywords and organic traffic. We planned and implemented their social media channels, creating graphics and assets to promote monthly. We also created downloadable eBooks on complicated subject matter, presented in an easy to digest and simple language.


  • Website Management
  • Web Design and Development
  • SEO
  • Social Media Management
  • Social Media Campaigns
  • Email Marketing
  • eBooks
  • Case Studies
  • Video


increase in website users

96 ranking keywords

gained over first year

Tripled impressions and interactions

on social media channels

We have worked with Tweak since 2018 when they were initially engaged to overhaul our outdated website and branding and to provide guidance and support on future marketing activity. They delivered an on point rebrand that was fresh and current without sacrificing our credibility in the market and have continued to support us in planning and delivering all our marketing work.

The reason we stay is because Tweak’s team are second to none; responsive and proactive, they think about what we need before we do and then engage with us to ensure their proposals are exactly what is required and aligned with our overall marketing strategy. Tweak make suggestions and push us to do more than we would perhaps ordinarily be comfortable with and then really listen to us, accommodating any changes or adjustments we request. The team are thoughtful, considered and consistently deliver great results.

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