Providing IT solutions to the NHS


e18 specialises in providing Intelligent Automation solutions tailored for the healthcare sector, particularly the NHS. By leveraging Robotic Process Automation (RPA) and Conversational AI, e18 helps healthcare organisations streamline operations, improve productivity, and enhance patient experiences. With a focus on innovation and client success, e18 collaborates closely with NHS trusts to address their unique challenges and implement customised automation strategies.


  • Brand refresh
  • Website
  • Social media
  • Webinars
  • SEO

  • Emails

The solution

Our brief was to refresh and uplift e18’s brand image, design and develop a new website, and launch campaigns to highlight their position as a trusted partner of the NHS. We focused on crafting a cohesive brand identity that reflects e18’s expertise and commitment to innovation in healthcare automation. The new website serves as a comprehensive platform to showcase e18’s solutions, success stories, and thought leadership in the industry. Through strategic SEO, social media engagement, webinars, and email campaigns, we have amplified e18’s presence and helped to establish them as a leading authority in Intelligent Automation for the NHS.

The result

We provide an extensive range of end-to-end marketing support, design, web services, including brand/web strategy, site design, UX, content and copywriting, SEO, tracking, ongoing campaigns, as well as website maintenance and hosting.

Through our close partnership, we have achieved:

  • Increased engagement by 400% on social media and the website.
  • Doubled ranking keywords.
  • Formed new relationships and business partnerships through webinars and insightful campaigns.
  • Over 90% site health

The outcome

Increased engagement by 400% on social media

Delivered wide range of end-to-end marketing support

Doubled authority score